It is important for the school to be open and accessible to parents in order for effective communication to flourish. The school receives a high volume of communication throughout the working day, and beyond it, and in order to deal with any comments, questions or concerns that you may have we would ask all parents to bear the following in mind when contacting the school.
For most everyday queries the school office will be the usual first point of contact. This is staffed during school hours. The best way to contact the office is by telephone (01892 722929) and there is always a facility to leave a message should there not be anyone available to take your call. Please note that the busiest time for the office is between 8.45 and 9.45 each morning.
Alternatively you may e-mail the school office at [email protected] and our Fax number is 01892 724947
Mrs Pflitsch and Mrs Highgate will be very happy to help you.
Our teaching staff are always happy to discuss any issues concerning your children but it is important to note that during school hours this is not possible or practical. Parents should contact the school office to arrange an appointment after school hours.
Contacting the Special Educational Needs Leader (SEND)
Miss Mallon is currently our Special Educational Needs Leader. If you have a child with additional or special educational needs, please contact Miss Mallon via the school office.
Contacting our Pastoral Care Team
Our pastoral care team are made up of the following individuals:
Ms Gunning – Parent Support Advisor
Mr King – Chaplain and Youth Worker
Miss Mallon – Head of School, SEND Lead and Designated Safeguarding Lead
Mrs Green – Executive Headteacher and Designated Safeguarding Lead
Please contact the school office if you would like to speak to any member of this team and they will arrange an appointment for you.
Contacting the Head of School
In regards to your child’s academic learning, well-being or safety the class teacher is often the best placed professional to help you with any query or concern. However, if there is an issue that you feel should be brought to the attention of the head of school, Miss J. Mallon, then please contact her either by making an appointment through the school office, or by e-mailing on [email protected]. The head of school will endeavour to ensure a response reaches you within 48 hours during the working week, so if you have not received a response within this time-frame please do contact the school again.
Contacting the governors
The school governors can be contacted by post via the school office using the school’s address.